Before you register at Rollchain, take five minutes to read this guide — it could save you time and money.
Getting Ready
- Check your internet connection and device compatibility. The casino’s platform is a progressive web app (PWA) that works on modern browsers, so no app download is needed.
- Have a valid email address and a strong password ready. Avoid using passwords you’ve used elsewhere.
- Prepare a form of ID (passport, driver’s license) for possible KYC verification later.
- Decide on your preferred payment method. Options are listed in the Payment Methods section below.
- Read the terms and conditions for bonuses, especially wagering requirements and game restrictions.
- Set a budget for your first deposit. Never gamble more than you afford to lose.
Account Setup
- Navigate to the sign-up page. Click the “Register” button typically found in the top right corner.
- Select your country and currency. Ensure these match your actual location and banking preferences.
- Enter your email address and create a username. Choose a username that is not your real name for privacy.
- Set a strong password (at least 8 characters with uppercase, lowercase, and numbers). Confirm it.
- Fill in your personal details: full name, date of birth, and address exactly as on your ID.
- Agree to the terms and conditions. Optionally subscribe to promotional emails.
- Verify your email by clicking the link sent to your inbox. If it doesn’t appear, check spam or request a new one.
- Log in for the first time. You may be prompted to set up two-factor authentication (2FA) for extra security – enable it.
Bonus Mathematics
Understanding bonus math helps you evaluate whether an offer is worth taking. Let’s break down a typical welcome bonus: a 100% match up to €300 plus 50 free spins, with a 25x wagering requirement on the bonus amount and a 50x wagering requirement on free spins winnings.
Important: Wagering requirements apply only to the bonus or winnings from free spins, not to the deposit.
Example calculation:
You deposit €200 and receive a €200 bonus. Your total balance is €400, but you must wager the bonus amount multiplied by the requirement: 200 × 25 = €5,000 in total bets before you can withdraw bonus funds.
If you win €10 from free spins (subject to 50x wagering), you need to bet 10 × 50 = €500 more to convert that to cash.
Combined, you must wager €5,500 before withdrawing.
Assume you play a slot with 96% RTP. Expected loss per €1 wagered is €0.04. For €5,500 wagered, expected loss is €220. Since your deposit is €200 and you initially have €400, you statistically lose your deposit and bonus. However, variance can give you a profit if you are lucky.
To calculate the expected value (EV) of the bonus: EV = (bonus amount × RTP) – (wagering requirement × house edge). Here EV = (200 × 0.96) – (5,500 × 0.04) = 192 – 220 = -€28. Therefore, on average, this bonus costs you €28. Always check game contributions – slots usually contribute 100%, while table games may contribute much less.
Payment Methods
| Method | Deposit Time | Withdrawal Time | Fees | Min/Max Deposit |
|---|---|---|---|---|
| Visa/Mastercard | Instant | 1-3 business days | None by casino | €10 – €5,000 |
| Skrill | Instant | Up to 24 hours | None by casino | €10 – €10,000 |
| Neteller | Instant | Up to 24 hours | None by casino | €10 – €10,000 |
| Bank Transfer | 1-3 business days | 3-7 business days | Possible intermediary fees | €20 – €50,000 |
| Cryptocurrencies (BTC, ETH) | Instant (after confirmations) | Up to 1 hour | Network fees apply | €10 equivalent – unlimited |
Note: Withdrawals may require identity verification first. Cryptocurrency offers the fastest payouts.
Security Overview
Security at this casino is facilitated by standard SSL encryption (256-bit) to protect data transmission. The platform uses a Curacao eGaming license. While not as stringent as MGA or UK licenses, it still requires identity checks. Winnings from Curacao-licensed casinos may be subject to local income tax in many European countries; always consult a tax advisor.
Additional security features include 2FA via authenticator apps, session timeouts, and the ability to set deposit limits. Responsible gambling tools such as self-exclusion are available.
Worth Knowing
Game RTP varies significantly by provider and category. The best RTP is often found in table games like blackjack (99.5% with basic strategy) and video poker (99%+). Among slots, look for titles with RTP above 97% – many NetEnt and Play’n GO games offer 96-98%. Avoid keno and most scratch cards, which typically have RTP below 95%.
Fix It Fast
- Problem: Can’t log in. Reset your password via the “Forgot password” link. If that fails, contact support. Ensure caps lock is off and your email is correct.
- Problem: Withdrawal pending longer than expected. Check if you have completed wagering requirements or provided KYC documents. Contact support to check status.
- Problem: Bonus not credited. Verify you entered the bonus code (if required) and met the minimum deposit. If not, contact support with transaction ID.
- Problem: Game not loading. Clear your browser cache, disable ad blockers, or try a different browser. The PWA may need an update – relaunch from home screen.
- Problem: Account locked. This usually occurs after multiple failed login attempts. Wait 15 minutes or contact support. If due to fraudulent suspicion, provide verification documents.
- Problem: Self-exclusion not working. Contact support immediately and request a hard block. You may also need to use external gambling blocking software.
Quick Answers
How long does withdrawal take?
Withdrawal times vary by method. E-wallets (Skrill, Neteller) take up to 24 hours, bank transfers 3-7 business days, and cryptocurrencies under 1 hour after blockchain confirmation.
What documents are needed for KYC?
Typically you need a government-issued ID (passport, driver’s license) and a proof of address (utility bill or bank statement from the last 3 months).
Can I play with a VPN?
Using a VPN is against the casino’s terms. If detected, your account may be closed and winnings confiscated. Always play from your registered country.
Are there game restrictions for bonuses?
Yes. Most bonuses exclude jackpot slots, blackjack, and roulette, or contribute very low wagering percentages. Slots usually contribute 100%, while table games may contribute 10% or less.
How do I set deposit limits?
Go to your account settings under “Responsible Gambling” or “Limits”. You can set daily, weekly, or monthly deposit limits. They take effect immediately.
What is the minimum age to register?
You must be at least 18 years old, or the legal gambling age in your country, whichever is higher.
Is the casino mobile-friendly?
Yes, the casino uses a progressive web app that works on all modern smartphones. You can add it to your home screen from the browser menu for app-like access.
How do I claim free spins?
Free spins are often awarded upon making a minimum deposit (e.g., €20) or entering a bonus code. They may be credited automatically or require claiming from the promotions page.
What is wagering requirement?
This is the number of times you must bet the bonus amount (or winnings from free spins) before you can withdraw. For example, 25x wagering on a €100 bonus means you must place bets totaling €2,500.